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Archive for the ‘Customer Service’ Category

Good Boss Wenceslas? (or just more ‘bah humbug’?)

Posted on: November 26th, 2015 by Staffan Engstrom

If you have the chance to attend a carol service this Christmas, and to sing the carol Good King Wenceslas, […]

Deliver, Deliver, Deliver

Posted on: February 20th, 2015 by Staffan Engstrom

Customers are hard to find and harder to keep, which is why delivering customer service is the number one profitable […]