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Case Study: Tearfund Ethiopia workshop facilitation

The Customer

Tearfund is a faith-based international development organisation based in the UK, working in 50 countries across the world. In ten years, they have touched the lives of more than 45 million people – the equivalent of almost the population of Spain. They reached more than 32 million people through community development work and more than 13 million through disaster response. Tearfund’s turnover is c£70m per annum, and the charity employs over 1000 people directly.

Objective of the Work

The objective of the work was to develop the core 6-year strategy for Tearfund in Ethiopia for 2018-24. Staffan Engstrom Limited were appointed to facilitate a very focused week-long series of workshops.

The Outcomes

The results of the work were:

  1. A coherent Vision for Tearfund’s future work in Ethiopia.
  2. The ‘smart’ strategic objectives for Tearfund in Ethiopia for 2024.
  3. A first draft Theory of Change, showing how the strategy will be implemented in detail.
  4. Everyone engaged and agreed on next steps and the way forward.

The Approach

A dozen people from Tearfund Ethiopia, Africa, and the UK were involved in an intensive set of workshops designed to thrash out the highly complex problems around poverty relief in Ethiopia. A variety of techniques and methods were implemented including: mind-mapping, brainstorming, affinity diagrams, multi-voting, world café, and theory of change. We adopted the following four-day breakdown to the workshops:

  • Day 1 – Listening Day: Where are we now?
  • Day 2 – Visioning Day: Where do we want to go?
  • Day 3 – ‘Grounding the Vision’ Day: How do we get there?’
  • Day 4 – ‘Theory of Change Day’: How the change will happen in detail.

“Staffan did an excellent job in guiding us as a group through the process towards a strategy that we could all buy into! Staffan’s facilitation was sensitive to the different opinions in the group, giving them voice, as well as moving us towards consensus on issues. He also pushed us to be specific and clear so that the outcome would truly guide our implementation in the future.”

Andy Morgan – Head of East & Central Africa Team, Tearfund